API Rate Limiting

Basiq platform access limits and restrictions

The Basiq platform contains access limits and restrictions designed to protect the stability of the platform. Partners who approach or exceed these limits, for example by sending an excessive amount of requests in quick succession, large volumes of requests per day or running many concurrent processes may see error responses from the APIs, including 429 or 403 errors. Note that additional charges may apply if you exceed our limits.

Basiq has a number of generic limits that apply platform wide, based on expected partner behaviour.

Basiq also has explicit and externally published limits applied to specific parts of the platform, designed to protect the stability of the platform:

Product	Component	Reference	Limit
Authentication	Generate an auth token	Generate an auth token	1,500 requests per 5 minute period. Auth tokens should be reused as much as possible and not recreated for each request.
Enrich	Enrich	Enrich	Sandbox users can run 100 requests per month.
Affordability	Create an affordability summary	Create an affordability summaries	The lesser of the number of users created per day or 1,000 total per day (including affordability, income and expenses summaries).
Income	Create an income summary	Create an income summary	As Above.
Expenses	Create an expense summary	Create an expense summary	As Above.
Reports	Create a report	Create a report	The lesser of the number of users created per day or 1,000 total per day.

These limits should be treated as maximums - do not generate unnecessary load. Generating excessive or unnecessary load may lead to your account being suspended to terminated.

We may reduce limits to prevent abuse, or increase limits to enable high-traffic applications. To request an increased rate limit, please contact Basiq support so we can discuss how we can better serve your use case.